How to claim for

Cargo Insurance

Here's how to submit a claim for cargo insurance:

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1

Prepare the documents below:

Please note that the terms listed on this website are indicative only and are not exhaustive. The company may require additional information / documentation / evidence to be completed, depending on the conditions of each claim case.

  • Claim Form
  • Policy
  • The PIC who knows the loss event
  • A detailed chronology of events
  • Detailed details related to the losses suffered
  • Photos of damage
  • Invoice for goods upon purchase
2

Fill out the online claim submission form

Download this form then fill it properly and correctly, make sure the information matches the documents you have

3

Claim Submission

Contact us immediately so we can provide the support you need. You can contact our claims staff at (021) 7986129 or email your complete details at claims@intraasia.id
4

Your Claim Is Processed

Please wait a few moments to check the document.

5

Get Covered

You will receive an email that the coverage will be disbursed via the payment method you selected.